If you wish to return an item for whatever reason, you may contact us by email at firstname.lastname@example.org within 7 days stating the reason for return.
Goods can be returned for a full refund if they are faulty or if the wrong item has been shipped.
Refunds will only be credited to the original purchase amount.
If the goods have been shipped as ordered they can be returned for a refund, but only for the cost of the goods.
All items must be unused and still have the original packaging and labelling attached.
If you are returning goods for exchange, freight charges will be chargeable for shipment back to us and shipment for the replacement product. Please consider this when you decide to exchange any item.
Any item that we deem unhygienic will not be processed, so please ensure any faulty goods are cleaned if you are returning them.
Please ensure that if you are returning any item that you get proof of shipping from you post office as we reserve the right to refuse a refund if an item is lost whilst being returned.
These conditions do not affect your statutory rights as a consumer
- Padmore & Barnes Ltd
- Returns Department
- Wolfe Tone Street
- Co. Kilkenny
- +353 (0)56 7721037
- +353 (0)56 7761515